Jobs online FAQ

Have a question? Let us help!

1. Everything looks different! What is the difference between the old Jobs online and the new Jobs online?
2. What does Jobs online have to offer me?
3. What is the difference between Jobs online and the classifieds listed in the Star Tribune?
4. Can I search multiple classifications?
5. How often are job postings updated?
6. What else is offered on the Jobs online site that will help my job search?
7. How much does it cost?
8. I am new to Jobs online. How can I get started?
9. How do I enter my résumé information?
10.Can my résumé, saved as Microsoft Word, be copied and pasted into the résumé section?
11.How do I access my information?
12.How do I know my personal information is secure?
13.I've forgotten my name and password. How do I retrieve them?
14.How can I keep my job search confidential?
15.Who do I contact once I sent my résumé? Do I contact Job online?
16.My questions is not covered here. Who can I contact?

1. Everything looks different! What is the difference between the old Jobs online and the new Jobs online?
Jobs online made a change for the better. Not to worry — all of your information is still here, but now it will be even easier for you to match a résumé to a potential job. Jobs online offers a new kind of opportunity with a highly intuitive and comprehensive career management site. Get in there and check things out — you'll be pleasantly surprised how it works with your needs in mind — making your job search more convenient for more results.

2. What does Jobs online have to offer me?
Star Tribune Jobs online is the leading online Twin Cities employment site. Jobs online continues to feature timely employment news and information. You will find thousands of job listings, e-mail links directly to employers, and résumé building software to give you the competitive edge.

Jobs online is your resource to finding that first position, a better job, or an entirely different career. Use Jobs online and enjoy:

• Online Résumé Management Tools
  Use Jobs online to save multiple copies of your résumés. To do this, you must set up an account with Jobs online. There are many advantages to setting up an online account. A few highlights:


• Storing résumés
  You have the option to store multiple versions of your résumé and cover letter. Save different versions for different job types.


• Confidentiality
  You control who views your résumé online. You achieve this by enacting one of the two options:
  
  1. Post your résuméand the service can automatically match it with all job openings, and employers can contact you directly.
  2. Choose the confidential résumé option to hide your personal information from employers until you are notified via e-mail. You can then choose to display your personal information.


• Job Alerts
  Once you set up an account, it is possible for you to set up Job Alerts. Job Alerts send job posting to your e-mail based on your selected criteria. Set up how many times a day, week, or month you would like to receive your list of job postings.


• Career Management Tool - The Job Cycle
  Star Tribune Jobs is the number one source for local jobs. No matter what part of "The Job Cycle" you're in, this startribune/jobs resource center will help you with career-management tools. Use the career management tool to:
  
  * Learn about different career paths
  * Research salary information for a particular position
  * Find company requirements for particular positions
  * Read a description of a typical day on the job
  * Get directions to a company
  * Find information to create résumés and cover letters
  * Continuing education and training options
  * Job search tips
  * Internship information
• Special Sections
  Examine in-depth, industry specific career opportunities with Jobs specialized channels. Jobs online channels include: Healthcare, Marketing and Sales, and Technology. Each channel contains specific career information designed to maximize your job search.


• Star Tribune Jobs in Print
  Useful articles, job search tips, and thousands of employment listings are available each week in the Sunday edition of the Star Tribune newspaper.

3. What is the difference between Jobs online and the classifieds listed in the Star Tribune?
The biggest difference is WE do the searching for YOU. It's faster and easier than ever before to view potential employment leads. Setting up a "Job Alert"? enables you to discover immediately all the jobs in the database fitting your experience and skills, as related to your stored résumé and the criteria you create. We automatically search our database on your behalf.

4. Can I search multiple classifications?
Yes. You decide how the search will be conducted and we deliver the kind of postings that interest you. Look for jobs out of your field. Focus your search on a tight market niche. Look at openings in all fields!

5. How often are job postings updated?
Online, job postings can be updated several times daily.

6. What else is offered on the Jobs online site that will help my job search?

• Career Expo
  It has never been easier to consider educational opportunities, look for a new job, or make a career move. Best of all, you can do it all for free in one day, under one roof. Career Expos open the gateway to career opportunities with employers eager to see your résumé. Some may even interview you on the spot. Career Expos also offer free educational and motivational career related seminars.
• JobView Kiosks
  Star Tribune Jobs kiosks are free-standing computer kiosks where you can research companies, view job opportunities, contact hiring companies through e-mail, and build, save and send résumés online. Located in malls, libraries, and job centers, find the most convenient Jobs kiosk for you by clicking here.

7. How much does it cost?
There is no cost associated with this service. It is free from Jobs online.

8. I am new to Jobs online. How can I get started?
To start enjoying Star Tribune Jobs online services, visit the Jobs online page. Search through thousand of job postings by entering information into the job search box.

To maximize your job search experience, you must set up an account. This account is separate from your StarTribune.com account. With this account you can save multiple résumé and covers letters, have job postings sent to you, and look through thousands of listings.

To quickly create an account, click here.

9. How do I enter my résumé information?
It's easy. First, you must create an account. To create an account, click here. After creating an account, simply go to "Create a résumé" and upload a Microsoft Word (.doc) or Adobe Acrobat (.pdf) version or paste a basic html or plain document.

10. Can my résumé, saved as Microsoft Word, be copied and pasted into the résumé section?
No, your Microsoft Word document must be saved as 'Text Only.' To do this, please open your MS Word document, go to the 'File' menu and select 'Save As.' A menu will pop up and you will want to select 'Text Only (*.txt). You can then use this new Text document to copy and paste into the résumé section. NOTE: You may have to reformat some information that is lost in the translation from MS Word to Text Only.

There is a Help section in the résumé creating process that can assist you with this and more in-depth questions.

11. How do I access my information?
Your information is stored under your account. To access your account, simply log in under "My Jobs" heading, found here. At the login screen, enter your e-mail address and password. The e-mail address is the e-mail address you signed up with.

• If you have forgotten your password, click here.
• If you do not yet have an account, create one here.
• If your account is not found, is it possible you signed up with a different e-mail address?

12. How do I know my personal information is secure?
Your information is secure with us, and we will not sell your information to other companies.

13. I've forgotten my name and password. How do I retrieve them?
There is a link under the login box called "Lost password?" Put in your e-mail address and you will be sent login information.

14. How can I keep my job search confidential?
You have three options when storing your résumé on Star Tribune Jobs online:

1. You can make it completely public with all contact information available to employers.
2. You can make it confidential - not showing your contact information but still searchable in the database.
3. You can remove your résumé from the searchable database by 'deactivating' the résumé.

15. Who do I contact once I sent my résumé? Do I contact Job online?
No. Jobs online will send your information to the interested party. After that, if the employer is interested in contacting you to obtain further information, they will do so directly.

16. My questions is not covered here. Who can I contact?
For further questions, jobsonline@startribune.com.