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Continued: Registration F.A.Q.

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  • Last update: May 8, 2008 - 3:50 PM
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If you do not receive or have deleted you account activation e-mail, please contact us.

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 What is the Star Tribune Network?

The Star Tribune Network is the family of sites that currently includes StarTribune.com, vita.mn and buzz.mn. These sites are all operated by the Star Tribune Company, and share a common database of users.

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 What is the eEdition version of the newspaper online?

The eEdition is a subscription-based opportunity to view the print version of the Star Tribune newspaper from your computer. This is especially useful to Twin Cities newspaper subscribers who are traveling away from home and may be purchased one edition at a time or a by subscription with more options. It is not updated throughout the day as StarTribune.com is. Learn more about eEdition, here.

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 I signed up for a 7-Day Pass. Why am I being asked to register?

There are several possibilities for why this could be happening:

  • Your pass is expired. If more than seven consecutive days have passed since you first acquired the pass, consider becoming a registered member of the Star Tribune Network, or fill out the form to acquire another 7-Day Pass.
  • You've tried to access content only available to registered members. While the 7-Day Pass allows you temporary access to read most of the content on the Star Tribune Network, many features ? such as participating in Talk, entering contests, or customizing your home page -- are only available to registered members.
  • You're using a different computer than the one you signed up with. A single 7-Day Pass can only apply to one computer. If you signed up for the Pass at home, for example, it will not be available on a different computer at work. You may sign up for a 7-Day Pass on multiple computers, or you might consider becoming a registered member, which allows you to use your login information on any Web-enabled computer.
  • Your cookies have been deleted. Your browser may no longer be carrying the cookie we stored for you when you signed up for the 7-Day Pass. (See "What is a cookie?" below.) Some browsers are set to delete cookies on a regular basis. If this is the case for your browser, consider becoming a registered member of the site.

 If none of these scenarios seems to be the case, you can access most of the content on the Star Tribune Network by becoming a registered user.

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 How do I log in?

If you are not logged in, you may click the "log in" link on our home page, or you will be prompted to log in after you view one or two articles. At that time, you need to enter your member name and password in the login box.

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 How often will I be asked to log in?

When logged out of the Star Tribune Network, you will be prompted to log in if you've passed the limit of content available to unregistered members, or if you've tried to access functionality available only to registered members.

The Star Tribune Network administers registration by using files called "cookies." When you register or log in, we place a cookie on your machine; when you log off, we remove it. As long as the cookie is present on the machine, you are logged in.

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