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Harvey Mackay

Columnist | Outswimming the Sharks
Recent content from Harvey Mackay

Mackay: Plan for market trends, don't just react to them

Learning to follow the trends, even predicting a few, can make a big difference
woman shopping and job concept from beauty asian girl in blue jean shopping and hold big box in hardware store for support her construction job

Mackay: Customer service can never be too good

Keeping employees motivated to consistently provide high-quality customer service is absolutely essential.

Mackay: Tackling adversity can help you in the future

If people believe in themselves, no matter what's going on, there's hardly anything that they can't accomplish.
Just like Jackie Robinson said: “All I ask is that you respect me as a human being.”

Mackay: Rules of respect make the workplace that much better

Thomas Jefferson arrived alone on horseback at a hotel in Baltimore and asked for a room. The landlord of the hotel, named Boyden, looked Jefferson…
Mike Lindell’s MyPillow has grown from a $3 million company with 60 employees to a $102 million company with 600 employees in Minnesota. JOEL KOYAMA

Harvey Mackay: Fun, creative ideas

For some time, a storekeeper had displayed in his window a card inscribed "Fishing Tickle."A customer drew the proprietor's attention to the spelling error. "Hasn't…
Healthy white smile close up. Beauty woman with perfect smile, lips and teeth. Beautiful Model Girl with perfect skin. Teeth whitening.

Mackay: Never lose the ability to laugh while at work

A friend passed along a Coca-Cola ad done by a Belgian advertising agency with the tagline “Happiness starts with a smile.” The commercial takes place…

Mackay: Standards start at home plate

The lesson applies across all disciplines: Standards are set for all employees. and it is up to management to hold them accountable.
Bianca Andreescu visualized winning the U.S. Open in tennis.

Harvey Mackay says visualizing can lead to success

I learned many years ago that visualizing or fantasizing is one of the most powerful means of achieving personal goals.This proved true again at the…
Robot and human handshake

Mackay: Artificial intelligence will be big, so prepare

AI will transform the relationship between people and technology.

Mackay: One person can make a difference in the world

If you need convincing, look to Travis Mills, one of only five surviving quadruple-amputee soldiers from the wars in Afghanistan and Iraq.

Harvey Mackay: Love your labor

There are many reasons to celebrate this year.
Abraham Lincoln memorial in Washington DC -2008

Mackay: You can handle the truth

Charles finally made partner and propped his feet on the desk in his new corner office. He was dreaming of all the perks that accompanied…
For many millennials, balance means more than money.

Mackay: Strive to achieve balance between life and work

It's a trend that will not go out of style any time soon.

Use your imagination to 'imagineer' your life

Always remember that if you can conceive it, you can create a plan, get to work and bring your vision to fruition.
Even in tough times, give your people as much information as you can so they can rely on solid data, not half-truths.

Open communication helps businesses get ahead of rumors

Although a certain amount of personal chitchat goes on in any workplace, gossiping employees can erode trust and infect a team with negativity.

Mackay: Use the ABCs to help fuel your creative mind

Creativity fuels innovation, and innovation is essential to business. So I'm sharing my thoughts on creativity, yet I'm using one of my favorite formulas: a…

Harvey Mackay: Master stress — and make it work for you

Once upon a time, there was a king who wanted to pick the wisest person among his subjects to be his prime minister. He decided…
Albert Einstein believed that living to help others is the only way to live your life.

Mackay: Volunteering presents opportunities to shine

Not only can you make a difference, but sharing your strengths has a built-in benefit for you.

Mackay: Asking the right questions

Sometimes the answers you receive are determined by what and how you ask.

Mackay: Encouragement can be a truly powerful thing

A teacher asked her students if any of them had extra pencils they would be willing to share with their classmates. One student reluctantly raised…

Mackay: The power of kindness is sorely underrated

A teacher asked her young pupils to tell about their acts of kindness to animals. After several heart-stirring stories, the teacher asked one boy if…

Mackay: Others' mistakes can be the best lessons of all

With a new influx of college graduates hitting the job market, I thought it would be a good time to share some advice. I started…

Communication really means to listen closely

A new young worker at a construction site sat down to eat his lunch with the rest of the crew. As an older fellow opened…

Mackay: Time is treasure. Here's how to manage it

And getting organized is a start.

Mackay: Always try to give yourself an even break

We all try to do our best, at least most of the time. And when we don't succeed, often we are our own harshest critics.But…

Mackay: Welcome, Generation Z

America's youngest generation is nearly 70 million strong and will soon outnumber its millennial predecessors.

Mackay: Let go of old grudges

We are living in a time when being offended is in fashion.

Mackay: Life is short, so try not to go through it too fast

A young and successful executive was traveling down a neighborhood street, enjoying his new Jaguar. He was watching for kids darting out from between parked…
Mackay: These kids know that it takes work to get ahead

Mackay: These kids know that it takes work to get ahead

Horatio Alger Association of Distinguished Americans was founded to combat the attitude that economic opportunity was a thing of the past.

Mackay: Go from boring to roaring

Don't run the risk of being satisfied with the status quo if the status quo means same old, same old.

Mackay: Lessons can be learned on the baseball diamond

With the baseball season in full swing (pun intended!), it’s time to salute America’s pastime. And in recognition of April being National Humor Month, I’m…

Experience in life and workplace teaches lessons that last

In every speech that I give, every column I write, every person or group that I mentor, my goal is to leave my audience with…

Mackay: Arguments in the workplace can be healthy

How do you hear all sides of an argument? By arguing!

Mackay: Never undersell value of customer service

Just like elephants, clients have long memories.

Mackay: Don't let the naysayers stifle your creativity

Creative ideas can come from anyone, anywhere, at any time. Those ideas often involve taking a risk or challenging conventional thinking. And that can be…

Mackay: Seeing the opportunity in every difficulty

Joe, a golfer, joined three people at a golf course to make up the foursome. The three friends teed off, but when Joe hit his…

Mackay: Never underestimate the potency of praise

When you sincerely praise someone — and there has to be truth in that praise — something amazing often takes place.

Mackay: Avoid judgment until you have all the information

No matter who you are, how experienced you are and how knowledgeable you think you are, always delay judgment.
Michelangelo was a notably solitary individual who paid little attention to his personal grooming habits. But his quest for knowledge would have made

Mackay: Good workplace etiquette never goes out of style

Whether you are starting out in your career or just want to improve, you need to earn the trust of your bosses and co-workers.

Mackay: The art of thinking fast can save your bacon

The keys are confidence and preparation.
Golf legend Jack Nicklaus winked at a fan after signing an autograph at the 2018 3M Championship at the TPC in Blaine, Minn.

Mackay: Golden wisdom from the Golden Bear

Golf has been a big part of my life. When I was growing up in St. Paul, I dreamed about making a living playing golf…

Mackay: Don't be afraid to fail in business; be afraid about remaining comfortable

Business is filled with stories of companies that took risks and succeeded.

Mackay: Count your blessings, not your bounty

Greed is one of the most dangerous emotions. It makes people act irrationally and foolishly. It clouds your judgment.

Mackay: Your good reputation is always on the line

Without a positive reputation, success is elusive.

Harvey Mackay sees the power of being positive

In my favorite comic strip, "Peanuts," by Charles Schulz, Lucy asks Charlie Brown what day of the week he likes best. For the next few…

Put passion and thought into setting your goals

William Marston, a prominent psychologist, authored a two-year study in which he asked 3,000 people the following: "What have you to live for?"What Marston found…

Mackay: Purpose is a force that gives life meaning

The neighborhood kids had congregated in the front yard when a fire truck zoomed past. Sitting on the front seat was a Dalmatian dog. The…
University of Minnesota football coach P. J. Fleck took to the field to hug players including linebacker Kamal Martin before Minnesota took on Wiscons

Gophers football coach P.J. Fleck offers lessons on leadership

Fleck said he and his staff and players operate in a HYPRR culture, which stands for how, yours, process, results and response.

Mackay: Ease conflicts before they grow too large

Smart managers and employees don't let their emotions get out of control.

Mackay: We must be able to handle the truth

A lot of people don't have a problem with a "white" lie or a fabrication, but it's still a lie and has consequences.

Mackay: Age-old wisdom can still really resonate

A good moral or proverb must teach a lesson.

Harvey Mackay: A scrappy attitude helps make strong connections

Whether you are trying to launch your entrepreneurial vision, close a big deal, land your dream job, get that promotion or support a philanthropic effort,…
One of the things that allowed Seymour Cray, founder of Cray Research, to succeed was his innovative spirit and ability to think creatively when solvi

Innovation in business never goes out of style

If you want more imagination and innovation in your workplace, you have to give people space.
There’s nothing wrong with good manners in business.

Good manners make a difference in life and your career

No matter what your rank or position, there is no excuse for rudeness.

Have you reached your real potential?

A famous art professor died and went to heaven. At the pearly gates, the professor asked St. Peter, "Sir, I spent most of my life…

In business, remember where you have been

A farmer famed for his agricultural know-how once hired a neighbor’s teenage son to help him do the spring plowing. The farmer believed in letting…
Dr. Norbert Weiner, professor of mathematics at MIT was brilliant, but a good memory was not one of his strongest suits.

Remember this: A good memory is an asset

Like every other skill, it takes practice and a commitment to get better.

Letting salespeople do what they do best

Sales is the lifeblood of all business. There are no companies unless someone brings in the business.

Mackay: Learning lessons on golf, life from centenarian

We covered a lot of ground that day, with plenty of gems of wisdom.

Harvey Mackay: Raise the roof when asking for a raise

Pete walked into his boss' office. "Ms. Smith, I'll be straight with you. I know the economy isn't great, but I have three companies after…

Mackay: Stay resilient and good things can, will happen

Successful people use confidence and courage to face defeat, slumps, failures, change and adversities of every nature -- and find a way to overcome.
Mackay: A key to success: Know how to get unstuck

Mackay: A key to success: Know how to get unstuck

Someone in the midst of a slump can't imagine the possibility of overcoming it. But it will happen.

Smallest act of kindness can have a big impact

Nice people can finish first. And they have in common some habits that are practically second nature.

Inability to decide can ruin a person's career

Remember the time-tested adage: Not to make a decision is a decision.
Cartoonist Charles Schulz displays a sketch of his beloved character "Snoopy" in his office in Santa Rosa, Calif.

Mackay: Charles Schulz learned from rejection — so can you

Any time you feel like quitting throughout your career, perhaps you will remember his story.
Considered the “father of brainstorming,” Alex Osborn devoted his life to promoting and teaching creative thinking.

Mackay: A creative process doesn't follow logical rules

Along with creativity, it's important to have a thick skin and be unfazed by criticism.

Mackay: Communication key for business, life

If we don't do it effectively, we have wasted our time.

Mackay: To move forward, make fear work in your favor

For some people, the real fear is success itself.
Dale Carnegie, seen with his wife, Dorothy, said: “When dealing with people, remember you are not dealing with creatures of logic, but creatures of

Mackay: How to keep calm and carry on — even under stress

If your buttons get pushed, you might need to practice some relaxation techniques so you don't lose control.

Mackay: Do something to advance your career in every meeting

Instead of just enduring meetings, learn to use them to your advantage.
John F. Kennedy narrowly missed getting the Democratic vice-presidential nomination at the party’s 1956 convention in Chicago. He applied lessons fr

Admit your mistakes, and take them as lessons

Mistakes are an opportunity to learn.A young vice president was appointed by the board of directors of a bank to replace the retiring president and…

Mackay: Hot tips and life lessons

When you help others, you are also helping yourself.

Mackay: There are many lessons to be learned from the flag

Qualities that our country was founded on should carry through in our lives and businesses today.

Harvey Mackay: Be conscious of your conscience

Act like your mother is watching. All the time.

Harvey Mackay: Hustlers are not afraid of business risk

Good things may come to those who wait, but only those things left by people who hustle.