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Positive attitude. Managers and co-workers alike appreciate the support of someone with an upbeat outlook. Don’t hide your enthusiasm for your job and the organization you work for. Look for opportunities that arise from problems. Challenges help you grow.
Integrity. Be honest with people. When you don’t have an answer, say so. Admit your mistakes (and concentrate on not repeating them). Keep your promises, and meet your deadlines. All this demonstrates your respect for other people and proves your reliability.
Willingness to try. Stretch out of your comfort zone. Volunteer for new tasks and extra responsibility. Take risks — be realistic about what you can and can’t do, of course, but don’t back away from a challenge because of the possibility of failure. Ask the right questions so you understand the situation. Never be afraid of asking a “dumb” question. Be more concerned about having to claim ignorance after the fact.
Cooperation. Be a team player. Help your colleagues with their priorities. Share information instead of hoarding it. Know what your manager wants, and support him or her to the best of your abilities. Offer your support when people need it. When your team is successful, you are successful.
A wise man was counseling a young graduate who was preparing to start a new life. He said, “Remember there are three bones, and you will never have any trouble.”
“How will three bones keep me out of trouble?” asked the student.
The elder explained: “There is a wishbone, a jawbone and a backbone. The wishbone keeps you going after things. The jawbone helps you find out how to go after them if you are in doubt, and the backbone keeps you at it until you get there.”
Mackay’s Moral: Success is sweet, but its secret is sweat.
Harvey Mackay is a Minneapolis businessman. Contact him at 612-378-6202 or e-mail firstname.lastname@example.org.