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Continued: Best Buy seeks to boost revenue without hard sales tactics

  • Article by: THOMAS LEE , Star Tribune
  • Last update: August 10, 2013 - 3:42 PM

All of these efforts will take time, but Score said the company is heading in the right direction. Since November, Best Buy has substantially increased its overall NPS ratings. Score also noted that Best Buy generated positive and flat sales the last two quarters, no small feat given the company’s sales free-fall last year.

“We’re making progress,” Score said. “Everything you hope for in a turnaround situation is really coming together.”

 

Thomas Lee • 612-673-4113





 

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