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Continued: The debate on room service: Is it slipping away?

  • Article by: SARA K. CLARKE , Orlando Sentinel
  • Last update: June 30, 2013 - 12:54 PM

The nearby Buena Vista Palace Hotel & Spa, another property on Walt Disney World property, cut its lunchtime room service more than a year ago for lack of demand.

“People are out at the parks all day, and there’s just no need for it,” said Greg Hauenstein, area managing director. Instead, the hotel offers a grab-and-go option — much as the Hilton Midtown in New York plans to do. It’s been immensely popular with families heading to and from the theme parks, he said.

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