Whole Foods pushes forward on product-labeling initiatives

  • Article by: BRIAN GAAR , Austin American-Statesman
  • Updated: April 17, 2013 - 8:34 PM

The company is leading the retail pack in clarifying the origin of its products.

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Whole Foods employee Ian Purdue scanned non-genetically modified products for ordering at the a store in Austin, Texas.

Photo: Ralph Barrera • Austin American-Statesman ,

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In the past few years, Whole Foods Market Inc. has gotten much stricter about where its products come from.

The natural foods grocer has rolled out a series of standards regarding animal welfare, seafood sustainability and genetically modified ingredients — to name a few — that is unprecedented in scope for a major food retailer.

Whole Foods officials say they’re staying true to their core values, while also reacting to changing times and concerns from their customers.

“I would represent these latest efforts as a further step in a direction we’ve been pursuing for 32 years,” said co-CEO Walter Robb. “Which is to provide some sort of clarity, some sort of definition, some sort of leadership in the marketplace.”

And while it’s impossible to predict the future, given Whole Foods’ prominence, it could affect the larger grocery industry as well. While most chains have their own sets of standards, Whole Foods’ appear to be the most stringent in the industry, analysts say.

“They’ve definitely taken it to a whole different level,” said Brian Yarbrough, an analyst for Edward Jones. Since 2010, Whole Foods has unveiled the following standards:

• A color-coded rating program that measures the environmental impact of its wild-caught seafood. A green rating indicates the species is relatively abundant and is caught in environmentally friendly ways. The worst, a red rating, means the species is overfished, or that the methods used to catch it harm other marine life or habitats. Red-rated species were eventually phased out by Whole Foods.

• An animal welfare rating system for meats and other livestock products. The five-step rating system starts at step 1 (animals aren’t crowded or kept in cages or crates) and goes to the highest tier, where animals spend their entire lives on the same farm.

• A rating system for household cleaning products, based on environmental-friendliness of ingredients. Red-rated products do not meet the standard and aren’t sold at Whole Foods. Products can’t receive an orange rating if they’ve been tested on animals or have artificial colors. The highest rating, green, is given to products with natural ingredients and no petroleum-derived ingredients.

• And this year, the company announced that all products in its North American stores that contain genetically modified ingredients will be labeled as such by 2018.

Robb said the reasons for the new standards have been varied. For instance, the meat standards came about partly because Whole Foods founder John Mackey was influenced by books on animal welfare. Also, the label of “natural meat” was meaning less and less in the industry, Robb said.

As for seafood, the program was a reaction to concerns about overfishing and the environmental effects of certain fishing methods.

Other standards, like the ones on household cleaning products, were for competitive reasons — Robb said Whole Foods didn’t have a “very good offer” in those areas.

As for genetically modified ingredients, Whole Foods first endorsed them for labeling in 1992, Robb said. But it never got much traction until a new process for modifying alfalfa, which is used to feed livestock, popped up in the news. And a proposition in California to label genetically modified ingredients in products last year — while it ultimately failed — further brought it into the public consciousness.

“It’s up on the table now and people are talking about it,” Robb said. “It’s part of the national conversation.”

Whole Foods isn’t reacting to the market as much as staying true to its values of selling high-quality foods, he said.

“From the beginning of the company, the core value No. 1 is selling the highest-quality natural and organic foods,” he said. “So in a way, the company is built on a standard. And that standard ultimately is the thing that sets Whole Foods apart.”

Andrew Wolf, an analyst with BB&T Capital Markets, said the new standards, especially regarding seafood sustainability and labeling products with genetically modified ingredients, represent Whole Foods getting into the “bleeding edge” of food standards.

But it’s consistent with Whole Foods being a mission-driven company of “leading the consumer toward more healthy eating and living,” he said.

“It’s just consistent with who they are, is the simplest way to put it,” Wolf said.

Yarbrough said the new standards are an evolution of the natural and organics industry that Whole Foods has built.

“It’s just another way of building customer loyalty and building that faith in that, when they offer something they’re serious about this business,” he said. “And these are ways just for them to say, ‘Hey, we’re really serious about it.’ ”

  • NEW STANDARDS

    Recent standards unveiled by Whole Foods:

    2010: Began implementing an animal welfare rating system for its meat and poultry.

    2010: Implemented a color-coded sustainability rating program for wild seafood species.

    2011: Introduced a set of tiered, green household cleaning standards.

    2012: Eliminated red-rated wild-caught species from its seafood cases.

    2012: Had organic personal care products in its U.S. stores third-party certified.

    2013: Announced that products in its North American stores that contain genetically modified ingredients will be labeled as such by 2018.

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