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BRINGING BACK SERVICE
Delta:
•Introducing fully horizontal "lie-flat seats'' in BusinessElite.
•Hired chefs as consultants to improve on-board meals.
•Brought in sommelier Andrea Robinson to select wines for first class and BusinessElite.
•Started serving a line of "signature'' cocktails on long-haul flights, from the "Mile High Mojito" to the "Mango Kiss."
Northwest:
•Offers vegetarian meal options in first class.
•New regional jets have leather seats and adjustable headrests.
•Replaced DC-10s with Airbus planes sporting modern entertainment systems.
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