Housing groups advise anyone at risk of foreclosure to contact the lender to try to arrange new loan terms, called "mortgage modifications" or "workouts."
FREE SERVICES
Acorn Housing Corp.: 651-203-0008; www.acornhousing.org
Minnesota Home Ownership Center: 651-659-9336; www.hocmn.org
Homeowners Help Line: 1-888-995-4673
HUD-Approved Counseling Agencies: www.startribune.com/a3367
Borrowers Workshops: Make a reservation by Oct. 1 at 612-337-9330.
In Minneapolis: 4:30 to 8 p.m., October 9, Urban League, 2100 Plymouth Av. N.
In St. Paul: 4:30 to 8 p.m. Oct. 10, Wilder Recreation Center, 958 Jessie St.
ON YOUR OWN
If you do it yourself, you'll need:
Your loan number and records documenting your income, such as recent pay stubs and income tax returns.
A list of your monthly expenses.
An explanation, known as a "hardship letter," for why you have missed payments or expect to miss payments.
WHEN YOU CALL
Ask for the "loss mitigation" department.
Keep a record of all calls, including the date, time, person with whom you spoke, and everything that was discussed.
Explain your situation, that you want to keep your mortgage current, and ask what modifications are available.
Ask that any proposed workout be sent to you in writing before you agree to it.
Don't agree to anything you can't afford. If in doubt, contact a housing counselor.
Sources: Chase; foreclosure prevention agencies
Just as Lawrence Kazmerski, a top official at the National Renewable Energy Laboratory, was about to give the keynote address at the University of Minnesota's annual E3 conference at the RiverCentre in St. Paul, the lights went out, bathing the audience in darkness and a deep sense of irony.
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