“Grammar is a piano I play by ear,” Joan Didion once observed. “All I know about grammar is its power.”...
Updated: February 22, 2015, - 02:00 PM
My wife was trying to pay our insurance premium online. I heard her sigh and then groan. Finally she picked...
Updated: February 08, 2015, - 02:00 PM
“A brilliant message alone is not sufficient,” Dartmouth professor Mary Munter writes in “Guide to Managerial Communication.” “You are successful...
Updated: January 25, 2015, - 02:00 PM
By the time this column appears, Mark Zuckerberg will have finished reading “The End of Power” by Moisés Naím —...
Updated: January 11, 2015, - 02:00 PM
As I look back on 2014, I feel thankful for the many blessings in my life. Some I take for...
Updated: December 28, 2014, - 12:42 PM
If it weren’t for you, dear reader, I would be writing my second-to-last column for this newspaper. But because so...
Updated: December 14, 2014, - 02:00 PM
Have you ever asked yourself, why do writers write?If you’re writing for business, it’s to get the job done, to...
Updated: November 28, 2014, - 11:43 PM
I’m often asked where I get my ideas for this column. The answer is from you — that is, from...
Updated: November 16, 2014, - 02:00 PM
How would you describe American business writing style?In other words, how would you describe our style of business communication compared...
Updated: November 02, 2014, - 02:00 PM