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Christopher Elliott

Columnist | Travel Troubleshooter

E-mail: celliott@ngs.org

Christopher Elliott is ombudsman at National Geographic Traveler magazine.

Recent content from Christopher Elliott

Friend's single supplement insurance handled poorly
Q I need your help getting a refund for a single supplement that I don't think I should have to pay. With a friend, I recently booked an Africa trip through Overseas Adventure Travel. We're both in our mid-60s, so I bought trip insurance.
Sep 12, 2009
Travel Troubleshooter: Cheaptickets wasn't (first) classy
Q We bought two first-class airline tickets to Peru on TACA through Cheaptickets.com. But we soon found out they were economy-class seats.
Sep 6, 2009
Double trouble with hotel points
A reader writes: I have been a loyal Hilton customer for the past three years, staying about 200 nights a year in its hotels. I have always been happy with the service that I received from Hilton -- until recently.
Aug 29, 2009
Where's my travel insurance check?
Q I'm having a problem with a travel insurance claim. We went on a Celebrity cruise to the Mediterranean more than a year ago. Luckily, we all paid premiums for hospitalization insurance, because I became deathly ill with bronchitis, requiring trips to sick bay to see the doctors, who administered breathing treatments, antibiotics and a chest X-ray.
May 16, 2009
Six questions to ask before buying a travel insurance policy
Reports of fake travel insurance are on the rise. Here's how you can avoid buying a bad policy.
Apr 18, 2009
Travel Troubleshooter: Unavailable reserved car warrants a free upgrade
Q I'm having some trouble with my car rental bill and hope you can help me. I recently reserved a midsize car for about a month through the Hertz website. I was offered a rate of 946 euros. But when my wife and I arrived at the rental counter in Hamburg, Germany, an agent told me that the car wasn't available.
Nov 24, 2007


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