Christopher Elliott

Columnist | Travel Troubleshooter
Christopher Elliott is ombudsman at National Geographic Traveler magazine.

Recent content from Christopher Elliott

Travel Troubleshooter: Infant doesn't have a ticket; who's to blame?

Q: Earlier this year, I booked tickets through for me and my infant daughter to fly from Johannesburg, South...

Updated: August 23, 2014, - 02:00 PM

Travel Troubleshooter: Hotel booked on Priceline has closed; now what?

Q: I’m scheduled to stay at a Ramada Inn next weekend, which I booked through Priceline earlier this year. I...

Updated: August 14, 2014, - 08:37 PM

Travel cancellation policies are stacked against consumers

Change your mind when you’re traveling, and the consequences can be costly. Most airline tickets are nonrefundable and require a...

Updated: August 08, 2014, - 09:05 AM

Travel Troubleshooter: Schedule may change significantly when flight booked too early

Q: Months ago, I booked a September trip from Minneapolis to Milan on Delta, using my frequent flier miles. I...

Updated: July 31, 2014, - 08:13 PM

Travel Troubleshooter: If you're contagious, shouldn't you get a flight refund?

Q: Last year, I booked a round-trip ticket from Vienna to New York on Lufthansa’s website. I didn’t notice it,...

Updated: July 25, 2014, - 12:57 PM

Travel Troubleshooter: Vacation voucher headache

Q: I recently bought a Travelzoo voucher for pet-friendly accommodations at Yosemite Lakes RV Resort. I made a reservation with...

Updated: July 17, 2014, - 06:58 PM

Should United pay for its mistake?

Q: My husband and I recently bought tickets from San Francisco to Lihue, Hawaii, on United Airlines.I wanted our daughter...

Updated: July 12, 2014, - 02:00 PM

Travel troubleshooter: Hotwire app gets her wires crossed

Q: I recently used Hotwire for the first time to book a hotel in Honolulu. I downloaded the Hotwire app...

Updated: July 05, 2014, - 02:00 PM

Travel Troubleshooter: Refund for Ukraine cruise not forthcoming

Q: In mid-February, we booked a Viking River Cruises trip to Ukraine for this summer, beginning in Kiev and continuing...

Updated: June 28, 2014, - 02:00 PM

Travel Troubleshooter: Is this claim for real?

Q: Last March, I rented a vehicle from Hertz in Los Angeles. When I picked up the car, I noticed...

Updated: June 20, 2014, - 01:31 PM

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