Christopher Elliott

Columnist | Travel Troubleshooter
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Christopher Elliott is ombudsman at National Geographic Traveler magazine.

Recent content from Christopher Elliott

Travel Troubleshooter: Hotel won't pay parking ticket

Q: I recently checked into an Econo Lodge in Aurora, Colo. I paid for a one-night Stay, Park and Fly...

Updated: September 19, 2014, - 10:36 AM

Travel Troubleshooter: An hour late costs car renter $134

Q: I have a complaint about my recent car rental experience at the Indianapolis International Airport. I’ve called Hertz and...

Updated: September 12, 2014, - 11:21 AM

Travel Troubleshooter: Previous damage of rental car pinned on wrong person

Q: I rented a car from Enterprise in Paramus, N.J., for a month while my car was being fixed due...

Updated: September 05, 2014, - 01:00 PM

Travel Troubleshooter: Car renter paid through the nose after collision

Q: I am in desperate need of your help. I recently rented a car from Europcar in Brussels. I declined...

Updated: August 30, 2014, - 02:00 PM

Travel Troubleshooter: Infant doesn't have a ticket; who's to blame?

Q: Earlier this year, I booked tickets through Expedia.com for me and my infant daughter to fly from Johannesburg, South...

Updated: August 23, 2014, - 02:00 PM

Travel Troubleshooter: Hotel booked on Priceline has closed; now what?

Q: I’m scheduled to stay at a Ramada Inn next weekend, which I booked through Priceline earlier this year. I...

Updated: August 14, 2014, - 08:37 PM

Travel cancellation policies are stacked against consumers

Change your mind when you’re traveling, and the consequences can be costly. Most airline tickets are nonrefundable and require a...

Updated: August 08, 2014, - 09:05 AM

Travel Troubleshooter: Schedule may change significantly when flight booked too early

Q: Months ago, I booked a September trip from Minneapolis to Milan on Delta, using my frequent flier miles. I...

Updated: July 31, 2014, - 08:13 PM

Travel Troubleshooter: If you're contagious, shouldn't you get a flight refund?

Q: Last year, I booked a round-trip ticket from Vienna to New York on Lufthansa’s website. I didn’t notice it,...

Updated: July 25, 2014, - 12:57 PM

Travel Troubleshooter: Vacation voucher headache

Q: I recently bought a Travelzoo voucher for pet-friendly accommodations at Yosemite Lakes RV Resort. I made a reservation with...

Updated: July 17, 2014, - 06:58 PM

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