Christopher Elliott

Home
Bios

Christopher Elliott

Columnist | Travel Troubleshooter

Phone:

Email: chris@elliott.org

Christopher Elliott is ombudsman at National Geographic Traveler magazine.

Travel troubleshooter: Expedia's $50 bonus gas card didn't work

Q Maybe you can help me with this little dilemma. I booked a trip for my nephew to Reno, Nev.,...

Updated: December 29, 2012, - 12:01 PM

Travel Troubleshooter: Missed connection required extra fee

Q A few months ago I purchased tickets to Lilongwe, Malawi, for church missionary work through a full-service travel agency....

Updated: December 15, 2012, - 02:41 PM

Travel Troubleshooter: Extra fee in error for checked luggage

Q I traveled to Europe on a code-share flight between Delta Air Lines and KLM. Before I left the United...

Updated: December 08, 2012, - 01:12 PM

Travel troubleshooter: Refund for passenger with brain cancer?

Q Last year, my husband and I bought round-trip tickets to fly from Pittsburgh to Houston on United Airlines. A...

Updated: December 01, 2012, - 01:25 PM

Travel troubleshooter: Driver did not scratch car, but was billed

Q I rented a car from National Car Rental in Fort Lauderdale, Fla. I did not take photos of the...

Updated: November 24, 2012, - 01:21 PM

Travel troubleshooter: Rental car didn't work right from the get-go

Q I rented a car through Auto Europe. During my rental, the car didn't work properly. The vehicle wouldn't move...

Updated: November 17, 2012, - 01:18 PM

Travel Troubleshooter: Sick wife had to use Delta miles

Q My wife used her Delta frequent flier miles for a trip to Manchester, England, to visit her mother. She...

Updated: November 10, 2012, - 02:12 PM

Travel troubleshooter: Insurer won't pay for missed tours

Q We are having trouble with a claim we made on our Allianz travel insurance. We had bought the insurance...

Updated: November 03, 2012, - 03:06 PM

Agency now trying to collect for Hertz charge

Q We rented a car from Hertz in Ireland and had a flat tire. After a lengthy dispute between Hertz...

Updated: October 27, 2012, - 03:15 PM

Travel Troubleshooter: Charged for canceled room

Q I recently tried to book a four-star hotel in New York through Expedia's unpublished rates section, which doesn't reveal...

Updated: October 20, 2012, - 03:10 PM

Result Per Page

30°
30/12
Sunny

Metro traffic

calendar of events

Search by category

Log In

Change Password

Change Location