Q: I read your columns and appreciate what you have done to help especially the less fortunate among us who...
Updated: March 08, 2014, - 02:00 PM
Q: I’m writing about a recent issue I had with AirTran Airways and Southwest Airlines and am wondering if you...
Updated: February 28, 2014, - 11:40 AM
Q: We recently rented a car from Thrifty for a week at Cancun airport. We were quoted a rate of...
Updated: February 21, 2014, - 12:46 PM
We tried speaking with Spirit on our return flight, but it was impossible to find someone who could help us. We’ve also tried sending e-mails. Can you persuade Spirit to keep its word?
Updated: February 14, 2014, - 01:19 PM
Q: I recently flew from Sao Paulo, Brazil, to New York on TAM Airlines with my son. We had purchased...
Updated: February 08, 2014, - 02:00 PM
Q: American Airlines ran a contest in which it gave away 25,000 frequent flier miles every day. I entered every...
Updated: January 31, 2014, - 01:42 PM
Q: I’m fighting with Enterprise about a damage claim, and I need your help. I recently rented a Hyundai Sonata....
Updated: January 24, 2014, - 09:40 AM
Q: I recently booked one airline ticket through Expedia. At least that’s what I thought. I paid $310 for what...
Updated: January 18, 2014, - 03:18 PM
Q: I tried to be a good citizen when I rented a car recently, but I guess it backfired. I...
Updated: January 10, 2014, - 09:51 AM