We paid British Airways $168 for two seat reservations. When we boarded the plane, our chosen seats were not in the position presented by the website.
Updated: November 21, 2014, - 10:12 AM
Q: I’ve dreamed of visiting Hawaii since age 4, so when my husband and I retired, that’s where we wanted...
Updated: November 14, 2014, - 12:34 PM
Q: We booked a flight through Expedia on US Airways to Tel Aviv last November. We were unable to go....
Updated: November 07, 2014, - 02:18 PM
Q: I’m writing about what I believe was an unfair, unethical decision on the part of Allianz. My uncle purchased...
Updated: October 31, 2014, - 11:23 AM
I booked a stay in St. Maarten for my 45th anniversary. It was supposed to be a second honeymoon. I’ve been trying to get a refund for my US Airways vacation ever since.
Updated: October 25, 2014, - 05:14 PM
Q: My husband and I rented an economy car with Avis in Kona, Hawaii, and we’re having a problem with...
Updated: October 17, 2014, - 08:42 AM
Q: Aer Lingus has a lottery system for upgrading selected passengers to business class. On a recent flight from Dublin...
Updated: October 11, 2014, - 02:00 PM
Q: I made a reservation on the AirTran website recently for two tickets from Fort Lauderdale, Fla., to St. Louis,...
Updated: October 04, 2014, - 02:00 PM
Q: I wonder if you could please advise me on a sticky travel situation I’m in. I booked a room...
Updated: September 26, 2014, - 11:07 AM