Over the years, I've asked a lot of people what makes a great salesperson. The answers are fairly predictable: passion, persistence, likability, planning, trustworthiness, strong work ethic, initiative, intelligence, good communication skills, sense of humor, humility, good timing, strong relationships building and follow-up (or, as I say, the sale begins when the customer says yes).
Updated: July 24, 2011, - 02:30 PM
A preacher died and went to heaven, where he noticed that a New York cabbie had been awarded a higher place than he.
Updated: July 17, 2011, - 05:18 PM
We've reached a point in our country's history where authority and power seem to be manifested by the need to shout down one's opponent. Discussion and compromise are words freely bandied about, but they've largely lost their meaning.
Updated: July 10, 2011, - 02:08 PM
We were treated pretty well back when we were in diapers. We made our wishes known, and the world as we knew it listened. When we wanted to be fed, we were fed. No waiting around for the dinner to get done or the waiter to notice us jumping up and down and waving our arms. When we were feeling a little damp, we vocalized our concern and, whammo, it was all taken care of.
Updated: July 03, 2011, - 04:23 PM
I have never met anyone who left his or her job -- whether fired or voluntarily -- who started his or her own business and regretted it. What these people always regret is not having done it sooner. This includes people who eventually failed and had to go back to work for someone else.
Updated: June 24, 2011, - 03:16 PM
Few things are more frustrating than having to repeat yourself because the person you are speaking to isn't listening. It wastes time and money.
Updated: June 19, 2011, - 02:31 PM
Paul was majoring in zoology at college. One semester he took a course in the study of birds (ornithology). For the final exam, Paul studied until he had the textbook nearly memorized. He knew his class notes backward and forward. He was eager to take the exam, certain of getting a good grade.
Updated: June 12, 2011, - 02:24 PM
If you were given a 180-second opportunity to change your business forever, would you be prepared to do it on a moment's notice? You would if you learn about the elevator speech as defined by Terri Sjodin in her new book, "Small Message, Big Impact."
Updated: June 05, 2011, - 02:44 PM
A big stack of my mail comes from frustrated people who have tried very hard to find jobs without success. With the slow economic recovery, it's still mighty tough out there.
Updated: May 29, 2011, - 02:55 PM