Harvey Mackay

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Harvey Mackay

Columnist | Outswimming the Sharks

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Outswimming the Sharks: Discipline is the key to success in many endeavors

Most people aim to do right; they just fail to pull the trigger. For whatever reason, they don't have the wherewithal to finish the job. They lack discipline.

Updated: April 10, 2011, - 02:12 PM

Harvey Mackay: Clean up the office, then clean up with sales

Spring-cleaning is not just for your home or garden. Do yourself a favor and spruce up your office, your calendar, your brain -- anything that will improve your productivity and your outlook.

Updated: April 07, 2011, - 08:59 AM

The best reciprocity: Giving without expecting anything in return

When we were growing up, most of us learned to live by the Golden Rule: Do unto others as you would have them do unto you. Not "as they do unto you," but "as you would have them do unto you."

Updated: March 27, 2011, - 03:29 PM

Outswimming the Sharks: Employee synergy creates customer satisfaction

Quick, name three people at your workplace whom you look forward to seeing every day. Now, name three who rain on your parade every time you see them.

Updated: March 20, 2011, - 02:18 PM

Outswimming the Sharks: Ambition, hard work, dedication . . .

The game show "Who Wants to Be a Millionaire?" is a suspenseful half-hour that offers contestants the opportunity to dramatically improve their financial picture. Answer a dozen or so questions correctly, with help on a few if necessary, and watch the bank account mushroom.

Updated: March 13, 2011, - 01:14 PM

Concentrate on future success

Don Shula is a legendary professional football coach. Some years ago, I negotiated a contract for a first-round National Football League draft choice with Shula, and I've been closely following his career since.

Updated: March 06, 2011, - 03:26 PM

Harvey MacKay: 'Impossible' is just a frame of mind

A college student arrived a few minutes late for his final exam in mathematics. The room was quiet, with everyone working hard, and the professor silently handed him the test. It consisted of five math problems on the first page and two on the second. The student sat down and began to work. He solved the first five problems in half the time, but the two on the second page were tougher. Everyone else finished the exam and left, so the student was alone by the end of the time period. He finished the final problem at the last second.

Updated: February 28, 2011, - 05:13 PM

It pays to know the difference between good and bad advertising

A lion and a tiger were drinking beside a river when the lion let out a huge roar. The tiger said, "Why do you roar like a fool?"

Updated: February 20, 2011, - 01:41 PM

Harvey MacKay: You can only get as high as your self-esteem

The next time someone calls you an egotistical jerk, you should thank him or her for the opinion. They have just provided a strong endorsement of your mental health.

Updated: February 14, 2011, - 04:45 PM

Small customer can become a huge disservice

For years, we believed that if customers received bad service, they would pass the word along to 20 or so people. Conversely, if they were on the receiving end of great service, they might tell a few folks, but not in numbers anywhere near the bad-news story.

Updated: February 07, 2011, - 10:42 PM