A native of Scarsdale, N.Y., Shiffer previously worked at The News & Observer of Raleigh, N.C. He holds a bachelor’s degree in English from Wesleyan University in Connecticut.
Insurance dispute resolved over a couple's dripping ice.
Updated: February 28, 2011, - 09:32 AM
Denny's settled a slip-and-fall case, but the source of trouble at a Coon Rapids restaurant remains.
Updated: February 13, 2011, - 03:49 PM
Pat Paulson said he resigned because of work, not an ethics complaint.
Updated: February 11, 2011, - 07:37 PM
Gusher demonstrates problems with enforcing little-known rule in Minneapolis.
Updated: January 30, 2011, - 06:42 AM
Woman who lost $10,000 now helps other online-dating victims.
Updated: January 25, 2011, - 12:25 PM
Some motorists are shocked by what it costs to get cars back when towed from private property.
Updated: January 09, 2011, - 12:17 AM
It took nearly a year before Isaac and Mika Turner of Northfield, Minn., noticed the $19.95 monthly charges on their credit card. Now the couple has sued Intelius, a popular people-search website, for signing them up for a service they never wanted.
Updated: January 03, 2011, - 01:04 PM
Whistleblower heard this year from hundreds of people who wanted us to look into their situations. Here's an update on a few we wrote about in 2010.
Updated: December 26, 2010, - 08:33 AM
The sudden departure of Healthworks exposes tension between Medicare and medical providers.
Updated: December 21, 2010, - 09:42 AM