Jackie Crosby

Reporter | The business of health care
Phone: 612-673-7335
Crosby covers the business aspects of health care in Minnesota, from small clinics to major hospital groups, as well as insurers. She also writes about UnitedHealth Group, the largest publicly traded company in the state.

Recent content from Jackie Crosby

Feb. 3: MNsure scolded for delays in fixing call center

A major boost in manpower is still weeks away at MNsure’s overwhelmed call center, which continues to keep customers on hold for 30 minutes or more.

Updated: February 03, 2014, - 09:39 PM

Minnesota legislative auditor to probe MNsure launch

Legislative Auditor Jim Nobles said he’ll to focus on IT contractors and whether MNsure officials actively managed the rollout.

Updated: January 30, 2014, - 05:03 PM

Jan. 30: 14 MNsure managers got bonuses

In all, 14 managers were awarded lump-sum payments that ranged from 1.5 to 2.5 percent of their annual salaries, according to state data.

Updated: January 30, 2014, - 05:26 AM

Jan. 23: Optum: MNsure managed by 'crisis mode'

The health data-services firm called the health exchange's program management “nonexistent” and said leadership was “occurring via crisis mode.”

Updated: January 23, 2014, - 06:27 AM

Target ends health insurance for part-time employees

The Minneapolis-based retailer will give each worker $500 toward coverage, and has arranged for one-on-one consultations with benefits manager Towers Watson to help with the transition.

Updated: January 22, 2014, - 09:52 AM

Embattled MNsure director resigns amid criticism

With enrollment deadline looming, exchange board replaces April Todd-Malmlov with veteran health care leader Scott Leitz.

Updated: January 17, 2014, - 10:58 AM

Optum helps push profit up 15 percent at UnitedHealth

Swelling enrollment in insurance plans also continued to drive growth in the 4th quarter.

Updated: January 16, 2014, - 09:09 PM

Fairview's new leader seeks to rebuild trust

Agenda includes a strong relationship with the University of Minnesota, as well as better alignment between administration and physicians.

Updated: January 11, 2014, - 05:22 PM

Target: Data breach may affect up to 110M; lower sales projected

The company said personal information of 70 million customers was exposed, perhaps separate from the 40 million already known at risk.

Updated: January 11, 2014, - 07:23 AM

Gov. Dayton says MNsure program fell 'far short of the mark'

Dayton and MNsure leaders on Friday offered the most details to date about decisions made in the nascent days of the agency.

Updated: January 11, 2014, - 07:17 AM

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