A major boost in manpower is still weeks away at MNsure’s overwhelmed call center, which continues to keep customers on hold for 30 minutes or more.
Updated: February 03, 2014, - 09:39 PM
Legislative Auditor Jim Nobles said he’ll to focus on IT contractors and whether MNsure officials actively managed the rollout.
Updated: January 30, 2014, - 05:03 PM
In all, 14 managers were awarded lump-sum payments that ranged from 1.5 to 2.5 percent of their annual salaries, according to state data.
Updated: January 30, 2014, - 05:26 AM
The health data-services firm called the health exchange's program management “nonexistent” and said leadership was “occurring via crisis mode.”
Updated: January 23, 2014, - 06:27 AM
The Minneapolis-based retailer will give each worker $500 toward coverage, and has arranged for one-on-one consultations with benefits manager Towers Watson to help with the transition.
Updated: January 22, 2014, - 09:52 AM
With enrollment deadline looming, exchange board replaces April Todd-Malmlov with veteran health care leader Scott Leitz.
Updated: January 17, 2014, - 10:58 AM
Swelling enrollment in insurance plans also continued to drive growth in the 4th quarter.
Updated: January 16, 2014, - 09:09 PM
Agenda includes a strong relationship with the University of Minnesota, as well as better alignment between administration and physicians.
Updated: January 11, 2014, - 05:22 PM
The company said personal information of 70 million customers was exposed, perhaps separate from the 40 million already known at risk.
Updated: January 11, 2014, - 07:23 AM