Jackie Crosby

Reporter | The business of health care
Phone: 612-673-7335
Crosby covers the business aspects of health care in Minnesota, from small clinics to major hospital groups, as well as insurers. She also writes about UnitedHealth Group, the largest publicly traded company in the state.

Recent content from Jackie Crosby

UnitedHealth-Mayo venture Optum Labs adds partners

Optum Labs, a venture between Optum and the Mayo Clinic, aims to use big data to improve health care outcomes.

Updated: February 13, 2014, - 12:01 AM

Hazelden, Betty Ford Center merger approved

The melding of the household names creates the largest nonprofit addiction treatment program in the nation.

Updated: February 10, 2014, - 08:56 PM

Bloomington mobile X-ray company aids in convenience, lowering costs

A Bloomington company’s mobile machines aim to make X-rays more convenient and less expensive.

Updated: February 08, 2014, - 04:47 PM

Feb. 3: Small firms face MNsure woes

As of last week, only 115 Minnesota small businesses had used the MNsure website to buy medical coverage for their workers, far below expectations.

Updated: February 07, 2014, - 11:11 AM

Feb. 5: MNsure will deploy temporary phone operators

They will be deployed in the next month to help MNsure’s call center answer questions and relieve logjams as the clock ticks toward the end of open enrollment in March.

Updated: February 05, 2014, - 09:05 PM

Feb. 3: MNsure scolded for delays in fixing call center

A major boost in manpower is still weeks away at MNsure’s overwhelmed call center, which continues to keep customers on hold for 30 minutes or more.

Updated: February 03, 2014, - 09:39 PM

Minnesota legislative auditor to probe MNsure launch

Legislative Auditor Jim Nobles said he’ll to focus on IT contractors and whether MNsure officials actively managed the rollout.

Updated: January 30, 2014, - 05:03 PM

Jan. 30: 14 MNsure managers got bonuses

In all, 14 managers were awarded lump-sum payments that ranged from 1.5 to 2.5 percent of their annual salaries, according to state data.

Updated: January 30, 2014, - 05:26 AM

Jan. 23: Optum: MNsure managed by 'crisis mode'

The health data-services firm called the health exchange's program management “nonexistent” and said leadership was “occurring via crisis mode.”

Updated: January 23, 2014, - 06:27 AM

Target ends health insurance for part-time employees

The Minneapolis-based retailer will give each worker $500 toward coverage, and has arranged for one-on-one consultations with benefits manager Towers Watson to help with the transition.

Updated: January 22, 2014, - 09:52 AM

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